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Patient satisfaction at the Surgery Center at the DOC is a priority, and patient loyalty is higher than the industry average.  Over 95% of patients would recommend the facility to a friend or colleague, and many patients specifically cite the distinctive friendliness and efficiency of staff.

  • Clinical Quality:  the Center uses a proprietary clinical training and benchmarking system to encourage continuous improvement.
  • Convenience:  the patient experience is optimized with easy scheduling, convenient access, short wait times, and billing transparency.
  • Certification:  the Center is accredited by The Joint Commission (TJC), a symbol of quality that reflects our commitment to meeting performance standards. 
  • Cost Savings: On average, patients in the Surgery Center’s network pay approximately 45% less than they would for an identical procedure at a hospital.  Keeping costs down also removes costs from the U.S. healthcare system, and ultimately helps to lower healthcare insurance premiums.

Frequently Asked Questions

I have heard about The Surgery Center at Doral, but I am not exactly sure what kind of services they offer. What do they do?

The Surgery Center at Doral is a medical center that is focused and dedicated to the assistance of patients who require surgery but do not require hospitalization after their surgery. Patients take advantage of modern technology and anesthesia to be able to go home the same day.  Patients must be under the care of one of the physicians that have been approved to operate here.

 

The SCD does not permit overnight stays.  This type of environment is highly conducive to speedy recoveries and to a less disruptive experience, for both patient and family members.

What type of treatment is The Surgical Center at Doral famous for?

Our surgical staff are well known for the usage of the most recent and innovative treatments, such as laparoscopic, minimally invasive, arthroscopic, and laser procedures which yield less pain and expedite recovery. Our approved surgeons provide surgery for the Hand and Upper Extremity, Orthopedics and Sports Medicine, Urologic and Erectile Dysfunction, General and Laparoscopic Surgery, Foot and Ankle Surgery, Spine Surgery, Inter-vertebral Neurosurgery and Pain Management.

How do I request a schedule for surgery?

We offer a One Medical Passport for your surgery. To schedule a surgery procedure, you will need to pre-register through this link.   Please have your insurance information handy before entering the site. Also, bring a companion must stay with you for 24 hours.

What do I need to bring on the day of my surgery?

You will need to bring your insurance cards, photo ID, Medicare or Medical Assistance information, numbers, and addresses. You may want a bag to place your clothes in while in surgery.

Will my insurance cover my procedures?

We are in partnership with several insurance companies. You may check the list on this page to see if your insurance coverage is included.  Our Business Office will do a pre-verification screening to ensure we can accept the patients at the Center and will be happy to work with you and your patients to resolve any insurance issues before they become problematic.

What facilities are available for companions waiting for me?

During surgery, your escort will stay in a waiting area and will rejoin you in the recovery area after your surgery.

Am I allowed to eat or drink anything prior to my operation?

You may not have anything to eat or drink after midnight before your surgery.  You will be given instructions by your doctor in advance regarding your food or drink limitations before and after your surgery. Detailed preparations for food intake can be found on this page.

What time should I be at the clinic on the day of my surgery?

Be at the center at least one hour and thirty minutes prior to your surgery unless told otherwise by the surgery center. This will allow you to complete pre-surgery procedures and meet your doctors as well.

What information is needed on arrival at the surgical center?

  • Insurance Cards
  • Photo ID
  • Cellphone and Telephone Numbers
  • Home and Work Address (if possible)

Do you accept insurance plans?

We most certainly do. You may view our various insurance partners here.

What is the most important instruction to family members or friends of the patient?

It is a regulation from the surgery center at Doral that every patient be driven home by another person and not drive by themselves due to the potential danger of drowsiness as a result of the surgery.  Other regulations vary, as during the COVID-19 pandemic, so please consult your physician’s office.

Are there any possible additional charges that I, as a patient, may incur during the surgical process at Doral?

The cost of the treatment is straight forward and transparent, but in some cases, you may be charged separately for any additional treatment that is rendered by 3rd party medical personnel.  Your treating physician’s office can help you with details.

The Surgery Center at the DOC is part of a network of 210 surgical facilities, 8,500 teammates, and more than 7,500 physicians who perform 1 million procedures annually.  The focus of the parent company is to build strategic relationships with partners, enabling them to acquire, develop, and optimize facilities in an aligned economic model that enables better access to high-quality care at lower cost.

More and more, studies are confirming that the quality of care delivered in outpatient settings is equal to or better than traditional hospital surgery departments.

Click here to read the abstract for “Procedures Take Less Time at Ambulatory Surgery Centers, Keep Costs Down and Ability To Meet Demand Up”, an article published by Health Affairs.

“Thank you so much for your amazing support, encouragement, smile, attitude and confidence in the surgery room and in my recovery. It was our honor and privilege to be a part of such professionals, amazing character and genuine care.” – Recent patient in Florida

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