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Patient satisfaction at the Surgery Center at the DOC is a priority, and patient loyalty is higher than the industry average.  Over 95% of patients would recommend the facility to a friend or colleague, and many patients specifically cite the distinctive friendliness and efficiency of staff.

  • Clinical Quality:  the Center uses a proprietary clinical training and benchmarking system to encourage continuous improvement.
  • Convenience:  the patient experience is optimized with easy scheduling, convenient access, short wait times, and billing transparency.
  • Certification:  the Center is accredited by The Joint Commission (TJC), a symbol of quality that reflects our commitment to meeting performance standards. 
  • Cost Savings: On average, patients in the Surgery Center’s network pay approximately 45% less than they would for an identical procedure at a hospital.  Keeping costs down also removes costs from the U.S. healthcare system, and ultimately helps to lower healthcare insurance premiums.

The Surgery Center at the DOC is part of a network of 210 surgical facilities, 8,500 teammates, and more than 7,500 physicians who perform 1 million procedures annually.  The focus of the parent company is to build strategic relationships with partners, enabling them to acquire, develop, and optimize facilities in an aligned economic model that enables better access to high-quality care at lower cost.

More and more, studies are confirming that the quality of care delivered in outpatient settings is equal to or better than traditional hospital surgery departments.

Click here to read the abstract for “Procedures Take Less Time at Ambulatory Surgery Centers, Keep Costs Down and Ability To Meet Demand Up”, an article published by Health Affairs.

“Thank you so much for your amazing support, encouragement, smile, attitude and confidence in the surgery room and in my recovery. It was our honor and privilege to be a part of such professionals, amazing character and genuine care.” – Recent patient in Florida